Responsible Gambling at GAMA Casino

At GAMA we take responsible gambling seriously. We want play to be safe and enjoyable, so we provide clear tools, limits and support to help players stay in control. This page explains the protections we offer, how to use activity controls, what to do if gambling becomes a problem, and where to find professional help in Canada.

Player protection principles

We aim to protect players by promoting informed, controlled play. We use age checks and identity verification where required, monitor account activity for signs of harm, and offer tools that let players manage their own play. Our approach is practical, non-judgmental and focused on reducing risk.

Activity-control tools

Players can control how they play with a range of tools available in account settings or through our support team. These tools are designed to be simple to activate and change, and to give players direct control over their account activity.

Deposit limits

Set daily, weekly or monthly deposit limits to control how much you spend. Limits can be adjusted in your account, but increases may include a cooling-off period of 24 hours. Minimum and maximum values are visible in the limits section of your account.

Loss limits

Loss limits let you cap net losses over a chosen period. Use loss limits to manage risk and reduce the chance of chasing losses. These limits are applied to real-money play and can be updated in your account settings or with help from support.

Time limits and account breaks

Use session time reminders, reality checks and short time-outs to keep play balanced. Session reminders can be set for 30, 60 or 90 minutes. Cooling-off periods range from 24 hours up to 30 days for short breaks, giving you time away from the account without full self-exclusion.

Self-exclusion

If you need a longer break, self-exclusion options are available. You can choose 6 months, 1 year, or permanent exclusion. During self-exclusion the account is closed for play and we will restrict marketing contact. To request self-exclusion, use the account settings or contact our support team via live chat.

Signs of problematic behaviour

Watch for warning signs such as spending more than intended, borrowing to gamble, hiding activity, prioritizing gambling over responsibilities, repeated attempts to win back losses, or distress related to play. If you notice these signs in yourself or someone close to you, consider using our control tools or seeking support.

Practical tips to stay in control

- Set and stick to deposit and loss limits. - Use session reminders and regular breaks. - Avoid gambling when stressed, tired or under the influence. - Keep a clear budget for entertainment. - Talk with friends or family about concerns.

Professional help and support organisations

If you need further help, contact a professional or one of these organisations: Gamblers Anonymous, Gambling Therapy, BeGambleAware, or the Responsible Gambling Council (Canada). These organisations offer confidential advice, helplines and online resources. If you want assistance with account controls, contact our support team via live chat or [email protected].